As we operate a patient-centred practice, we hope you will feel safe and cared for while you are here. In addition to our own policies for patient safety, we comply with the bodies which regulate dentistry and dental practices. All our clinical staff are registered with the General Dental Council and we are also registered with the Care Quality Commission.
If for any reason you are less than satisfied with any aspect of your time here, please contact our patient care manager, Hannah Stuttard. She ensures complaints are dealt with promptly and sympathetically or you can download our complaints policy here.
I would like to thank Mike and his nurses for the wonderful care and support they have given me while receiving some very tricky dental work. I would recommend the Bay to anyone – first class.